Redesigning the transaction process
Support for a more efficient transaction process at an export credit agency.
The challenge
The agency wanted faster decisions with clear accountability. Complex approval steps can slow down support for exporters.
Our work
Our experts developed proposals for transaction pathways and decision rights. The proposals took account of risk management, governance and the needs of customers.
The impact
The agency received a blueprint for its transaction process. It provides a basis for streamlining the agency’s processes.
